Scottish Widows is digitized with TCS

Tata Consultancy Services (TCS) has completed the first phase of the implementation of the TCS BaNCS insurance platform as part of a business transformation program for Scottish Widows, the life and pension arm of Lloyds Banking Group.

By providing the TCS platform, the operating processes could be reduced by 80% and the lead times could be shortened considerably, according to the company.

According to reports, the company’s policyholders are now seeing improvements in their experience, with clearer …

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