Next Insurance launches chatbot on Facebook Messenger

California-based Next Insurance has unveiled its new insurance chatbot that allows personal trainers to sell and buy insurance through Facebook Messenger.

Next has teamed up with SmallTalk, a chatbot developer, to become the “first company to offer full-service insurance through a social channel”. It is also said to have established a direct link with small business owners.

Guy Goldstein, co-founder and CEO of Next, says 70% of his customers …

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